Thirty Two

Forum / contact :

Need information or advice to help you to make the best choice ?

Don't hesitate, let's call (33) 4 76 78 89 83, every days but Sunday (from 10 am till 12:30 am and from 2:30 pm till 7:30 pm), ask for Pat or for Benoit, english spoken of course.

We are also at your disposal by e-mail. Fill the form just below, our specialized crew will answer you personally before 24 hours.

Thank you !

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Conversations's historic :

Daniel le 07/11/2015 (categorie Vêtements Homme)

Hello, I would liketo purchase COLLEGE PANT
BLUE size XS,are they available? Thanks

Francoiscogne :

Hello,


We are sorry but the College pants aren't produce in size XS (the S is the smallest size).
The Partner pant is the only one produce in sire XS, may be you could be interested in the blu ocean one 
http://fr.francoiscogne.com/14-vetements-hommes/280-picture-15-16/3098-partner-pant
Thank you & have a very great week end.

Ignacio le 29/09/2015 (categorie Retour)

Hi, I ordered a helmet, but it is too small, I'd like to get it replaced and if possible I would like to order a different model

Francoiscogne :

Hello Ignacio,


Just send it back to :
Francois Cogne
RN85
38220 Vizille
France.
We'll create a credit note on your account when we'll receive the 1st helmet.
Then you can buy what you want in exchange, the credit note will be automatically deduce on your purchase.
Thank you & have a great day.

Ate Pantjes le 28/09/2015 (categorie Board)

I was interested in a Burton ICS board but question if it comes with a transition kit to fit my old Burton Triad Disk bindings?

Francoiscogne :

Hello Ate,


It doesn't come with but send us a short email when you will have place your order, we'll put the transition kit in your box, no worries.
Have a great evening :)

Lucas Eskenazi le 13/09/2015 (categorie Général)

Hey can i order a few products and put a delivery date. The order should be to the USA. But should be delivered in December. Can i pay it now and receive it in December?

Francoiscogne :

Hey Lucas,


No worries, just place and pay your order then we'll save it for you waiting for some news in december (by email) to let us know when we can send it.

Have a very great sunday !

Pit Reichert le 17/03/2015 (categorie Général)

wrong size!
I need XL!
thanks

Francoiscogne :

Hi Pit,


I put the XL aside for you. Please, send us back the L size to this adress :

Francois Cogne snowboard shop
833 avenue Maurice Thorez
38220 Vizille
France

We shall send you the XL one as soon as we will receive your package.

Thanks.

Best regards.

Ben.

Ingeborg le 27/01/2015 (categorie Vêtements Junior)

Hi
The green 20 pants I ordered for my son are too small.
He is 15 years old. 178cm tall. Waist 75cm.
Do you think the men's pants in a size Small would fit?

Francoiscogne :

Hello Ingeborg,


The Picture Royal or Park pants will be ok in size XS, the other model like Contrast pant will be OK in Small.

Thanks & have a great evening.

aris makris le 26/01/2015 (categorie Vêtements Homme)

Hello.
a few days ago I bought an analog jacket from your website.
(witness down jacket)(L, marine)
It's great but a bit big for me. I had an other analog jacket a few years before and i thought to buy it the same size, but it looks like it has a different fit.
I was wondering if i can send it back to you (costs on me) and send me back the Medium size.

thank you for your time

Francoiscogne :

We are sorry Aris but it's sold out this winter for this model...
The Witness fitting is quiet big indeed.
You can send it back for a refund.
Thanks again & have a very great evening :)