Forum / contact :
Need information or advice to help you to make the best choice ?
Don't hesitate, let's call (33) 4 76 78 89 83, every days but Sunday (from 10 am till 12:30 am and from 2:30 pm till 7:30 pm), ask for Pat or for Benoit, english spoken of course.
We are also at your disposal by e-mail. Fill the form just below, our specialized crew will answer you personally before 24 hours.
Conversations's historic :
Hello, I would like to ask you guys to verify if the Rover Jacket - in mint color - from Picture Organic Clothing *( http://en.francoiscogne.com/18-vetements-femmes/313-picture-16-17/3651-rover-jacket ) is available IN STOCK in LARGE *(L) size.
And, another question... I wear like..size 7 to 8 in gloves, What size do you recommend to choose for this item : http://en.francoiscogne.com/18-vetements-femmes/313-picture-16-17/3736-act-gloves
Hello Diana,
The Rover jacket Mint Large is available, no worries.
About the gloves, 7 is Small and 8 is Medium, it fits a bit small so I recommend for you the size M (8).
We wish you a very great day.
PC.
Hi guys, first - your online shop is great! I love your pricing and service!
I have a quick question - usually how long it would take complete the delivery to Bulgaria? I will visit La Plagne on 3rd of March and want to know if I will get my new bindings on time :D (order # 4553724). BIG Thanks! :)
Hello Andon,
Yes, it's on time : the usual time to Bulgaria is 1 week.
Your order is going to be sent this afternoon, you'll receive a tracking number later.
Thank you very much,
best regards,
PC.
Hi
can you tell me please i have already 90 points what i can do with them and how it works?
Hello
When you will have 100 points, you will have 10% discount on all your future purchases.
Best Regards.
HI can i buy from your web site and send my clothes to USA ??
Hello Richard,
Yes, of course. It's free shipping from 200€ and it takes usually one week to be delivered. Thank you & have a great evening.
Hello, I want to buy the following products and I would like you to tell me if they are available.
*Burton Malavita Est Binding 2015-2016, colour Black, Size Large, €199 3 pairs
*Burton AK Clutch Glove 2015-2016, Olive colour, Size large, €49
*Burton Covert Jacket, 2014-2015, Indigo colour, size Medium, €89.
Hey Konstantinos,
We've got only one of each :
Malavita EST black L / last one (not 3).
Ak Clutch glove L last one
Covert Jkt last one.
Thank you and have a very great day.
Hello, do you also deliver to Germany? How high are the delivery costs? I've looked at your FAQ's but I didn't find an answer. Thank you.
Hello Nathalie,
Of curse we deliver daily to Germany. It takes around 3 days to be delivered.
Free shipping from purchase 200€, 15€ shipping for purchase from 1 to 149€
You can find it on "International Shipping" :
http://en.francoiscogne.com/infos/faq#5
Thank you & have a great evening.
Please can you confirm if the following items are in stock and ready to be dispatched:
Jackets:
Picture, SCAPE (L, Marine)
Picture, VOICE (M, Noir)
&
beanie: SANFORD BEANIE (Taille unique, Neon pink)
thanks a lot
joe
Hello Joseph,
All those items are on the new collections W16/17 available on september 25th. You can already order, we'll save the goods then send asap on 9/25.
Thank you very much & have a great evening.
