Forum / contact :
Need information or advice to help you to make the best choice ?
Don't hesitate, let's call (33) 4 76 78 89 83, every days but Sunday (from 10 am till 12:30 am and from 2:30 pm till 7:30 pm), ask for Pat or for Benoit, english spoken of course.
We are also at your disposal by e-mail. Fill the form just below, our specialized crew will answer you personally before 24 hours.
Conversations's historic :
Hello, I would like to confirm the availability of the following item before making an online purchase : Masque Anon, HAWKEYE (Taille unique, Anthracite).
This will be for delivery in the 74th department.
Hello Kevin
The anon goggle is still available.
You can order it if you want.
No problem for a delivery in the 74 departement.
Best regards.
Pat.
Hi, i want to buy the Burton landlord split and t'he skins too, now i have 80 points in my card how i can benefit the 10%,firts i have to buy something? Or with this buy i have the discount for all? Only for the board? Or skins?
Thanks
Òscar Hernandez
Hello Oscar,
To have 100 points, you must buy something else for 20 points (socks or beanies are = 10 points for example).
Then, you will have 100 points = 10% less on all your next orders.
Don't hesitate if you have any other questions.
Best regards, Pat.
Dear sir/madam,
I have a question concerning this product:
http://en.francoiscogne.com/14-vetements-hommes/312-burton-16-17/3529-ak-gore-3l-hover-mitt
In the picture shown on your site the gloves don’t have a strap over the wrist to tighten it while snowboarding.
In this picture you can see what I’m talking about: https://goo.gl/images/ufpTYQ
Are these the same gloves as shown on the picture? And if so, how come the straps aren’t showing on the picture from francoiscogne.com?
I’m very interested in this product and I’m planning on ordering from Les Pays Bas. What is your return policy when purchasing from abroad?
Kindest regards,
Ferdi Reedijk
Hello Ferdi,
We've checked and we confirm that the ones we sell DON'T have this strap. The thing is that ours are from 16/17 and the ones on SkateOnline are 17/8 (improved).
On the 16/17 there is only an elastic strap on the top as you can see on the pics.
Thank you very much & have a great day.
Hello, I would like to ask you guys to verify if the Rover Jacket - in mint color - from Picture Organic Clothing *( http://en.francoiscogne.com/18-vetements-femmes/313-picture-16-17/3651-rover-jacket ) is available IN STOCK in LARGE *(L) size.
And, another question... I wear like..size 7 to 8 in gloves, What size do you recommend to choose for this item : http://en.francoiscogne.com/18-vetements-femmes/313-picture-16-17/3736-act-gloves
Hello Diana,
The Rover jacket Mint Large is available, no worries.
About the gloves, 7 is Small and 8 is Medium, it fits a bit small so I recommend for you the size M (8).
We wish you a very great day.
PC.
Hi
can you tell me please i have already 90 points what i can do with them and how it works?
Hello
When you will have 100 points, you will have 10% discount on all your future purchases.
Best Regards.
HI can i buy from your web site and send my clothes to USA ??
Hello Richard,
Yes, of course. It's free shipping from 200€ and it takes usually one week to be delivered. Thank you & have a great evening.
Hello, I want to buy the following products and I would like you to tell me if they are available.
*Burton Malavita Est Binding 2015-2016, colour Black, Size Large, €199 3 pairs
*Burton AK Clutch Glove 2015-2016, Olive colour, Size large, €49
*Burton Covert Jacket, 2014-2015, Indigo colour, size Medium, €89.
Hey Konstantinos,
We've got only one of each :
Malavita EST black L / last one (not 3).
Ak Clutch glove L last one
Covert Jkt last one.
Thank you and have a very great day.
