Thirty Two

Forum / contact :

Need information or advice to help you to make the best choice ?

Don't hesitate, let's call (33) 4 76 78 89 83, every days but Sunday (from 10 am till 12:30 am and from 2:30 pm till 7:30 pm), ask for Pat or for Benoit, english spoken of course.

We are also at your disposal by e-mail. Fill the form just below, our specialized crew will answer you personally before 24 hours.

Thank you !

Your message has just been passed on to us. We shall quickly answer.

Conversations's historic :

Amanda Wood le 09/02/2012 (categorie Livraison)

Hi,

Do you deliver to Canada? It has the options to choose canada as a shipping country but won't accept our postal code?

Thanks!

Francoiscogne :

Hi Amanda, 


Yes we can deliver to Canada, it takes a small week to be deliver.
About the zip code, we've checked that there is a problem with the canadian one, you're right, we are sorry for the inconvenience.
The web master is looking after this to fix it quickly.

But if you don't want to wait to long, you can write your code in the same part than the adress, close to the street name (just write the part you can in the zip code box). 
I receive the orders myself and I will understand and recognize you.
No worries.
I'll confirm asap.
Sorry again about this, have a very great day and see you :)
Pat.

George le 23/01/2012 (categorie Board)

Hello,
Do you deliver to Bulgaria and if you do how much cost delivery for set Snowboard, binding and boots ?
Thanks in advance.

Francoiscogne :

Hey George :)


Daily deliveries for : Allemagne, Andorre, Autriche, Belgique, Bulgarie, Cité du Vatican, Chypre, Danemark, Espagne, Estonie, Finlande, Gibraltar, Grèce, Hongrie, Irlande, Italie, Japon, Lettonie, Liechtenstein, Lituanie, Luxembourg, Malte, Monaco, Norvège, Pays-Bas, Pologne, Portugal, République Tchèque, Roumanie, Royaume-Uni, San Marin, Slovaquie, Slovénie, Suède, Suisse, Turquie, USA.

You'll receive :

  • European delivery times
  • 120h for customs formalities countries, like Switzerland
  • USA, Japan : 1 week.
  • 2° delivery by appointment is free if you're not at home for the 1° deliver.
  • Shipping by GLS.
  • Free shipping from purchase 200€, 15€ shipping for purchase from 1 to 149€

maria le 22/01/2012 (categorie Général)

hello i am from greece and i would like to order from your website but will it be possible to let me know how many days it wiil take ?and what;s the price shipping for greece?

Francoiscogne :

Hello Maria,


The order takes 5 days to be delivered in Greece. 
It's free shipping for more than 200€ bought (15€ if your purchase is under 200€).
Best regards :)

Kevin le 10/01/2012 (categorie Général)

Hi,

I’m trying to create an account so I can purchase the Picture Cover Pants whilst on offer, but I keep getting an error when it comes to the zip code option.

A zip code is only 5 figures where as a UK postcode is 7 and I can't leave this blank as the form is then incomplete which results in another error message.

How can I successfully create an account and make my purchase?

Many thanks
Kevin

Francoiscogne :

Hey Kevin,


Sorry it seems we have a little bug for the uk zip ....
The easiest to do is to write the Five first numbers in the zip place, then write it again with the full sentence (7 numbers) after the street adress.

We will look after it safely to make sure it will be ok.

Sorry for the inconvenience :)

See you

Ferri le 29/09/2011 (categorie Boots)

Hi, I am trying to decide on a pair of boots, but am uncertain on size. I wear shoes size 44 but as I have wide feet (think tennis shoe, wide area right before toes) I find in normal shoes problem fits. sometimes 43 will fit usually 44 , on occasion need to go 45 but tend to end up with too much space after the toes. Boots also need to fit bindings, FASTEC CLASSIC 11/12. I am looking at burton ruler and size 11 should fit as per the charts, right?. Also in their web site at http://global.burton.com/mens-boots-ruler-boot/252566,default,pd.html?start=11&cgid=mens-boots they say due to shrinkage on the outside it is like a size 10 does that mean it wont fit properly in my bindings?

Thx.

Francoiscogne :

Hello :)


I understand your worries. The best in your case is to have the precise measures of your feet.
Could you walk on a paper with nude feet, then draw with a pen the outline. You must measure to things : he longest part and the widest one also.
Tell me the results, then I'll check the best size for you.
Another question : what were your last boots brand, model & size (to check the matching with your bindings).

See you soon & have a great day.

Artem le 27/09/2011 (categorie Général)

Hello!
Can you ship your items to Russia?
Please!

Francoiscogne :

Hello,


Yes wh ship to Russi. 
It's free shipping from 200€ (15€ between 1 to 199€ purchase).
It takes around 6 or 7 days to be deliver.

Thanks & bye now :)

marco le 24/09/2011 (categorie Fix)

hello,
i bought a pair of cartels re:flex 2012 in green, size M.

talkin' with a tech guy, it seems i need the toestraps in L sizing. can you provide the spare parts? how much does it cost?

Francoiscogne :

Hey Marco,


Could you let us know what kind of boots you have (brand, model & size) and we'll answer quickly.
Have a great sunday,
bye now :)