Thirty Two

Forum / contact :

Need information or advice to help you to make the best choice ?

Don't hesitate, let's call (33) 4 76 78 89 83, every days but Sunday (from 10 am till 12:30 am and from 2:30 pm till 7:30 pm), ask for Pat or for Benoit, english spoken of course.

We are also at your disposal by e-mail. Fill the form just below, our specialized crew will answer you personally before 24 hours.

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Conversations's historic :

Barbara Feulner le 27/09/2013 (categorie Retour)

Hi, I ordered snowboard trousers named Nikita Paget in Size M, I tried it on but it is too big for me. How can I retour it ? Or better change in Size S ? Thank you

Francoiscogne :

Hello,

We are very sorry but the Paget isn't available anymore in S blu.
You can choose something else or ask for a refund. Our store is close to Grenoble (Vizille), may be you should visit us to try the differents fitting.

Thanks and see you.

Raine le 06/09/2013 (categorie Board)

Hi

I'm intrested to buy Burton Freebird 158 13/14. Does it come complete with Voile interface, crampons and skins?

Best regards
Raine

Francoiscogne :

Hi Raine,

You've got the choice... It's 720 euros without or something like 950 euros with (i don't have the definitive price for the complete pack). The complete pack will be available on the web page soon.

Thanks.  Best regards.

Ben.

Todor Todorov le 29/08/2013 (categorie Général)

Hello i want to buy a ride machete gt from your site. Want to know the cost of shipment i live in Bulgaria. Thanks

Francoiscogne :

Hi Todor,

No shipping cost over 200 euros of order.

Ride Machete GT = 279 euros = free shipping.

Thanks, best regards.

Ben.

Tink le 27/04/2013 (categorie Vêtements Femme)

Bonjour

La veste que vous vendez, Nikita Newberry http://en.francoiscogne.com/18-vetements-femmes/62-nikita/1915-newberry-jacket, est-ce bien le modèle newberry car la photo ne correspond pas, c'est le modèle meron. les rayures sur la newberry sont croisées (et non droite). Donc je voulais savoir où était l'erreur, sur la photo ou dans le titre.

voir la newberry ici: http://www.boardology.co.uk/UserData/root/Images/nikita-newberry-jacket.jpg

voir la meron ici:
http://images-ff.asos-media.com/shmotterstorage/4278/large_aac78a82-3e87-42cc-b21f-0366a62f2678.jpeg

Merci beaucoup

Francoiscogne :

Bonjour,


La photo correspond bien au modèle Newberry sur lequel les rayures sont inclinées par endroits. 
C'est vrai que sur la photo ça ne saute pas aux yeux.
La Meron existe dans le même tissu, rayures droites, mais la coupe est + longue.
Je vous envoie par mail séparé une photo de la Newberry dispo.

Merci et bonne journée.

Jonas schouterden le 27/03/2013 (categorie Général)

Hello,

I want to buy from you a Burton flying V custom 151 cm .,
What is the Price for shipping to the center of Belgium ?

Francoiscogne :

Hello Jonas,


It's free shipping from 200€ to Belgium, it takes usually around 4 days to be deliver.
Thanks & see you :)

Filipe Ferreira le 13/03/2013 (categorie Board)

Hello,

I am interested on acquiring a new snowboard, probably the Burton Joystick 154.
I am from Portugal and I would like to know the total cost of the board, considering the shipping costs?
Taking into consideration that is an acquisition inside EU I assume there will be no addtional taxaes, correct?
Can you please tell me what is the time guarantee for that board and if you have the EST bindings adaptors, since I have the Burton Mission Bindings (Disk version) and for now I wont be investing in new bindings?
Additionaly, can you please tell me how the deliver occurs? If I have to be at home, or if I am not at home I can pick it up on the post office?
Best Regards,
Filipe Ferreira

Francoiscogne :

Hey Filipe,

No shipping costs over 200 euros of order and no additional taxes for EU countries.
warranty : one year from the date of purchase.
Adaptators : M6 transition kit OK (free). You will ba able to put your Mission bindings and the new board... don't worry!
Delivery time : 4 or 5 days and if you're not at home the delivery day, you will have some imformations from the deliverer. We often send in Portugal and in Spain, and there is never problems.

thanks and best regards.

Ben.

Patrick le 21/02/2013 (categorie Vêtements Homme)

Bonjour,
Concerne le pantalon : Burton // 2L GMP FIRESIDE PANT, a quelle couleur du site Burton correspond la couleur marquée sur votre site "anthracite". Je ne retrouve nulle part cette couleur sur le site de Burton.

Merci d avance pour votre réponse.

Patrick

Francoiscogne :

Bonjour,


Il s'agit du : True Black Wax

Merci et à ++